Privacy Policy
This policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have. We collect only what we need to respond to you and operate our business.
Information We Collect
We collect information in two ways: information you give us directly, and information collected automatically when you visit our website.
Information You Provide
When you call us at (941) 344-0088, the information you share may include your name, phone number, property address, and details about your sewer issue so we can schedule and perform a camera inspection or repair. We do not operate contact forms on this website, so we do not collect form submissions.
Information Collected Automatically
When you visit sewerlinerepairsarasotafl.com, standard web technologies may collect technical information such as your IP address, browser type, device type, pages visited, and the time and duration of your visit. This data is used in aggregate to understand how the site is used and to keep it functioning properly.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your calls and schedule inspections, repairs, and follow-up visits.
- To perform the services you request, including diagnosis and repair of your sewer line.
- To communicate with you about appointments, service updates, and related information.
- To operate, maintain, and improve our website.
- To comply with legal obligations and protect our rights.
We do not sell your personal information to third parties, and we do not use your information for purposes unrelated to our services without your consent.
Cookies and Similar Technologies
Our website may use cookies or similar technologies to remember basic preferences, measure site usage, and keep the site working correctly. Cookies are small text files stored on your device by your browser.
You can control cookies through your browser settings, including blocking or deleting them. Note that blocking cookies may affect how some parts of the website function. We do not use cookies to collect sensitive personal information.
Third-Party Services
We may use third-party services to operate our website and business, such as website hosting, analytics tools that measure aggregate site traffic, and mapping services that display our service area. These providers process information on our behalf and are expected to handle it in line with their own privacy policies and applicable law.
Our website may link to external sites, such as mapping or review platforms. We are not responsible for the privacy practices of those external sites, and we encourage you to review their policies before providing them with information.
Data Security and Retention
We take reasonable administrative and technical measures to protect the information we hold from unauthorized access, loss, or misuse. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security, but we apply safeguards appropriate to the nature of the information.
We retain personal information only as long as necessary to provide our services, maintain business records, and meet legal obligations. When information is no longer needed, we delete or anonymize it.
Your Choices and Rights
You may request access to the personal information we hold about you, ask us to correct inaccurate information, or ask us to delete information we no longer need to retain. To make such a request, call (941) 344-0088 and we will respond within a reasonable time.
If you are a California resident or covered by another applicable state privacy law, you may have additional rights regarding your personal information, including the right to know what we collect and the right to request deletion. We will honor valid requests in accordance with applicable law.
Children's Privacy
Our website and services are directed to adults and property owners. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please call (941) 344-0088 and we will take steps to delete it.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the revised policy on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this privacy policy or how we handle your information, contact us at (941) 344-0088. Sarasota Sewer Specialists is based in Sarasota, FL.